This document goes to a freight forwarder and will essentially trigger the delivery of goods from the port of arrival in the United States to your specified location. As of 2022, the basic DHL Clearance Event procedure will be . This will be after the clearance event or delay has been sorted out. If youre shipping internationally or importing product across a border, the last thing you want is a clearance delay. Which Is Better for Shipping Frozen Food: Gel Packs or Dry Ice? We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. The cookies is used to store the user consent for the cookies in the category "Necessary". They will arrange for the taxes to be covered so the delivery will be released. However, it can add an extra delay to the product clearing customs. Lets look at why clearance delays occur and how to avoid them in the future. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The right 3PL can help avoid clearance delays at customs. Even those very experienced in importing can sometimes wind up dealing with unavoidable mishaps. The truth is, this message is incredibly common, and may appear several times on your packages journey towards your door. Essentially, if you are stuck on a DHL Clearance Event update you need to follow the steps from the section above. However, its also possible that the package has simply left the previous country, and DHL hasnt shown any further updates since then. The clearance event usually takes place within 2-3 days after the shipment arrives in the destination country. What Does Amazon Preparing For Shipment Mean? This may require communication with either you or the shipper before the package can continue further. I just ordered my OnePlus 3. Unfortunately, if you receive this update a more complicated issue has occurred during the customs clearance process. This information must be accurate for the customer and Customs. Define Uncontrollable Circumstances. Yep mine updated with the same message today! Norhing to do with hurricanes and so on. This may also be accompanied with a message that says, a clearance other than standard customs entry is required for this shipment.. Value or quantity that are under-represented in an attempt to avoid taxes and/or duties, or even just resulting from simple honest clerical errors, will almost always result in delays. Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today. As you can see from the screenshot above, a Clearance Event update has been received. For more information, please see our And just having all your documents isnt all thats important you must also fill out documents properly. Within the further detail section, you may also see a message stating that customs duty is due. Not good to hear. Shipments valued at more than $2500 can get tricky. Customs are the group of people who control a countrys border and check the things that are entering including packages and parcels that are posted or shipped, imported, into a country. (List, Discount Day, Age), Safeway Check Cashing Policy (Personal, Cashiers, Payroll, & Stimulus). Shipping price of 33 USD (after 17 USD shipping discount) with DHL (DHL EXPRESS) looked a bit pricey, but still, as a manufacturer I picked JLCPCB (5 boards). It has nothing to do with clearance sales, but means that your package has been help up at the border with customs and will be delayed until it clears through the customs process. This means that every time you visit this website you will need to enable or disable cookies again. Experience and a deep understanding of the process means your shipments will clear without a hitch. But when price . What is the difference between Amaretto and Disaronno? It details the quantity and type of goods being shipped, along with the destination. Clearance events are completely normal, and will happen several times when shipping packages internationally at the very least, in the country of origin, and the destination country that the package will be arriving in. In total, these businesses have sold hundreds of thousands of units and have touched millions of lives. What is the difference between Rayon and Viscose? Buying direct from DJI is a bit like buying 'grey' goods. These cookies will be stored in your browser only with your consent. We also use third-party cookies that help us analyze and understand how you use this website. The details of the clearance event will vary, however, if more information is required you will see a Further clearance processing is required within the Further Detail tab. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. What is the difference between Arabica and Robusta? In this case, a DHL representative will get in touch with you to resolve the issue ASAP. Did it delay your ETA date. Regulations can change without notice, but your shipping partner should be able to make sure your package is compliant before it leaves. Delays of up to 10 days are unfortunately possible due to e.g. The customs clearance process is an inevitable part of the package journey. If approved, the item will be released. I've never had anything come from china via DHL before and the current status of my parcel (mavic) is: It could mean delay due to bad weather (beyond their control). In some cases, DHL may be able to resolve the issue without the need for any further action from the recipient. The description of the packages contents were vague or undescriptive. In rare circumstances, you may see a message stating that further clearance processing is required. These cookies track visitors across websites and collect information to provide customized ads. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. But opting out of some of these cookies may affect your browsing experience. Typically, if you click on the Further detail button, it will say Shipment has been given release by customs when this happens! Otherwise, you will find yourself involved in a clearance delay. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. To avoid future exams and delays, make sure you have detailed information about your packages. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Do your research, so this doesnt happen to you. Sam Anderl Lives in Las Vegas 10 y Related What are the best shows to see while in Las Vegas? If you have any questions about the clearance process or the amount you owe, you can contact DHL customer service for assistance. More businesses are using the self-ship software. Regulations can change without notice. You can reach DHLs contact page by clicking here. Thankfully, this is a normal process, and does not mean that anything is wrong. If your shipment has been given release by customs, this essentially means its free to continue on to wherever its going next. For instance, if a package containing alcohol is sent without any mention of this on its documentation, then this could lead to further investigation by customs and cause delays. Figured I would share the information that i just received from a DHL representative about the clearance delay notifications that people are getting in Taiwan right now. " I'm in the same boat. So far, here is what I've ascertained: - Most of the people posting with this seem to have orders destined for the US This shipment is under customs inspection in origin, what I recommend you is to contact your shipper in order to work with DHL Taiwan directly in order to clear it. I hope my Mavic is delivered by DHL. DHL is pretty good at giving customers update on their shipment. Save my name, email, and website in this browser for the next time I comment. Talking to your seller won't do anything, because once it is mailed out from them it is out of their hands. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This is the one message that everybody hopes to see during the clearance event. Each country has its own policies on inspecting and approving packages, which can make delays hard to predict. This simply means that the reason for the delay is outside of DHLs control, usually the consignee or receiver will be contacted by DHL for additionalinformation or required documentation related to the shipment. The truth is, it depends. How do I track my DHL air waybill? What is the clearance processing? Hoped DJI has someexperience with international shipments. In this article, Ill be covering what clearance events are in detail, as well as some of the other clearance-related issues that may pop up while your package is in transit. The cookies is used to store the user consent for the cookies in the category "Necessary". As an Amazon Associate I earn commissions from qualifying purchases. The problem here is that the "shipper" isn't the seller you purchased from.. Importing or exporting a shipment comes with a lot of paperwork! This duty is determined by the value of the product within the shipment. Head here for more details of our privacy policy. It is important to note that if duties or taxes are due on a shipment, the recipient will be informed of the amount they owe before the shipment is released. It is one of the largest companies in the We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The shipment is considered high-risk, or is believed to contain prohibited goods. However, in other cases, the recipient may need to provide additional information or pay duties before the shipment can be released. Why is customs holding my shipment? A private community forum / support group. Even if you think youve packaged everything to standard, customs has the right to search any package. Literally minutes after leaving the warehouse, the shipment went to an Uncontrollable Clearance Delay status and has been there for 6 hours. Any chance you could update this when you get an answer buddy. ". Even if you have the right form attached, if you miss one important item when filling it out, it could delay your package in customs. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Customs clearance processing times differ from country to country and cannot be influenced by DHL. Meet T. ea, the most recent recipient of the award. That being said, DHL tracking can show you if any further action needs to be taken, so its a good idea to pay attention to any messages that pay pop up and contact DHL if necessary. In most cases, DHL will attempt a second delivery before asking you to collect it from a local depot or post office. Goods can be delayed at customs for a variety of reasons, including incorrect or incomplete paperwork, incorrect labeling, missing documentation, or failure to meet certain import or export regulations. For DHL customers, this process is indicated by the Clearance Event tracking update. The DHL Clearance Event is one of the final steps in getting your shipment from point A to point Band thats why its such a crucial update. and our We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. Clearance delay is when a package is held up at customs or the border. Values, pages of the invoice, or quantities are missing. What is the difference between Crew Socks and Ankle Socks? What is Clearance Delay? It is a step that all international shipments must undergo. If after clicking the Further Detail tab, no further information is revealed, this is good news. Delays due to hang ups at customs mean one important thing: you cant get a product on to your customer. In other words, if the clearance event is a check on the customs documentation and paperwork is missing or incomplete, DHL will be in touch. Analytical cookies are used to understand how visitors interact with the website. Required fields are marked *. My only advice here is to wait to see what will come of it. If these taxes are payable on your delivery, it will be held at customers until the outstanding balance has been paid in full. The package is stuck at customs. Note that this fee is usually separate than any shipping fee you have already paid for the item. When a message stating customs clearance paperwork check is presence on the tracking page, this means that the paperwork regarding the shipment is currently being checked by a customs agent. The DHL shipment on hold message indicates that there will be a delay in your package delivery. This website uses cookies to improve your experience while you navigate through the website. This cookie is set by GDPR Cookie Consent plugin. If a shipment is over $2500, then you may need a customs broker. Youre probably familiar with the paperwork needed for to each international shipment, but you may not realize its importance until you see that your package is delayed. Commercial Invoice (CI) the CI notes the sold goods and the amount due. Credit Rules A common frustration with shipping delays is there is nothing you can do but wait. For this reason, it is important to check your mail in case DHL customer care tries to contact you. Reach out to ShipCalm to learn more or get a custom price today. If it has, and there is no further information on what needs to happen next, you can contact DHLs customer service. This should take about 48 hours and should pass. Mines the same going to the UK- maybe there all like this ? This simply means that your shipment is being cleared through customs and usually takes 2-3 days. Stephanie Faris is a novelist and business writer whose work has appeared on numerous small business blogs, including Zappos, GoDaddy, 99Designs, and the Intuit Small Business Blog. If youre shipping through USPS, FedEx, UPS or a similar service, a clerk should ensure you have everything you need for the shipment to clear customs. Copyright2023 - James McAllister Online. So, if you see this event on your tracking information, it is not a cause for alarm. This cookie is set by GDPR Cookie Consent plugin. It is another company that your seller sends the shipment to and in turn, they ship out to DHL. In most cases, it means that DHL has been unable to address the issue with customs. But first, you should check to see if the Further Detail tab has been updated since you last checked. It is done to ensure that all shipments are registered with and approved by the countrys government for import and export. It is quite normal and shouldnt bother you much. Often there is a value threshold under which the package can enter in without paying an import duty. This is a security check to make sure that your item ends up in the right hands and is not stolen while on its way to your address. Shipments are held to ensure they satisfy export or import customs regulations. Incorrect or incomplete delivery address and contact details. Very often this will state: A DHL representative shall attempt to contact the importer or shipper if additional requirements are necessary, (or words to that effect). [See Tips To Avoid It], Paperwork that was not filled or filled incorrectly, The shipper lied about the value of the shipment, The shipment contains something illegal and has been tagged as high-risk, The shipment must undergo further examination, The description of the shipment is vague or not descriptive. A clearance event means that a package with a DHL tracking number is being processed at customers, which can sometimes take between 2-3 days. Additionally, to ensure that all duties and taxes due are paid. Next step says, "Further processing will occur as instructed by the regulatory authority. However, if there are any issues with the paperwork or CBP determines that duties are owed, they will contact DHL. The carrier must report who is importing the goods and identify what is being imported. However, issues still do arise, and delays with clearance can occur that slow down your packages arrival. Otherwise you will be asked to pay the customs duty after the shipment has passed through customs and has been delivered to you. If it takes longer than 48 hours then you may have a customs clearance delay. The legal document is between the customer and supplier, and its one of the most important documents used to clear customs. It just means that details are being checked to ensure everything is in order. Check the Further Details tab to see what the issue might be, and contact DHL directly. Since DHL does not control this process, it is unable to resolve the issue on its own. In fact, 80% of all customs delays are due to missing or incomplete information or poor descriptions! These cookies ensure basic functionalities and security features of the website, anonymously. If you look at the time you'll notice that the first message was on Saturday 10pm and the second one on Monday 9am. Thankfully, DHL handles customs clearance on your behalf. Normally clearance should take about 1-2 days, but a delay could take much longer until all the reasons for the delay, listed on the tracking notification, have been satisfied. Copyright 2023 DJI All Rights Reserved. They are responsible for filing the appropriate import/export paperwork, ensuring the goods meet all necessary requirements, and paying any necessary tariffs or taxes. What Does En Route To DHL eCommerce Distribution Center Mean? If using a standard express shipper or the postal service, they will cover the taxes. Thursday, September 22, 2011 Location Time 6 Departed Facility in HONG KONG - HONG KONG HONG . So, simply be patient and check back from time to time. One message thats never pleasant to see on DHLs tracking page, is one that says uncontrollable clearance delay.. If your package says its in clearance delay, you may wonder what that means. An arrival notice simply lets the consignee know about the arrival. Most products that experience an uncontrollable clearance delay end up clearing customs just fine in 1-3 extra days, with no issues whatsoever. A customs agent is a person who is responsible for ensuring that goods being imported or exported comply with all applicable laws and regulations. Those boards are for product prototype and while ordering I made a comment that If they can't ship those boards fast . As you can see from the screenshot above, the notification is being repeated over several days. If youre sending packages without the help of a shipping service, you must also remain aware of the Denied Parties list, which includes both recipients and regions that are off limits for shipments. Uncontrollable Clearance Delay - Post Updates here Oct 27, 2016 07:34 85k I figured I'd create this thread to separate those of us that are waiting on the 'Uncontrollable Clearance Delay' issues at DHL. What Does DHL "Uncontrollable Clearance Delay" Mean? There are some high risk clearance delay terms that you should be aware of. It's being shipped to the US via DHL Express. Ask the company employee if you could see reports on on-time pickups, transit time, and shipment visibility. 5 comments. Packing List a packing list is used for customs to show the weight, quantity, carton count and dimensions. If you come across this message, it simply means the paperwork for your shipment is being looked at by a customs officer. All you have to do is . DHL also have an uncontrollable clearance event message. This includes regions and recipients that are off limits for shipments. However, if the shipment is being held due to missing taxes or duties (or an incorrect assessment), the onus will usually be on you to sort it out. DHL Clearance Event means that a package is being cleared through customs. If you are seeking a courier business that will send your package for same-day delivery, make sure you do your research. This may be due to missing or incomplete paperwork, waiting for clearance instructions or because the authorities may need more information to clear the goods. Customs may ask for an exam of the shipment if the shipment details and paperwork are incomplete. The waybill is the same as the tracking number, so you should be able to track that way, otherwise, you're best off contacting DHL through their customer service channels. Your email address will not be published. Research and find out what you need to ship internationally. Before you do anything, its best to first track your shipment and check the clearance event update. This is essentially an event in which the shipment is registered with and approved by the countrys government for import and export, and any duties / taxes owed are paid. If all go well, your shipment should be back on the move in no time. However, you can contact DHL customer service for more clarity if your tracking is stuck on Clearance Event. It is important to pay attention to the Further Detail and Next Step notifications just in case additional steps need to be taken. means: any event which results in the prevention or delay of performance by a party of its obligations under this Agreement and which is beyond the control of the nonperforming party. The cookie is used to store the user consent for the cookies in the category "Other. Was the fastest delivery I ever had from the far east. Can You Tip the Driver? . This is not good for companies who need to send items for same-day delivery. She has written about business for entrepreneurs and marketing firms since 2011. DHL Clearance Event (Meaning, Next Steps + FAQ), Further Steps Your DHL Package May Go Through To Clear Customs, Shipment Has Been Given Release By Customs. Add your business email below or you can always reach us here at: 1-760-283-7307, 2882 Whiptail Loop E #150Carlsbad, CA 92010. It typically takes 2 to 3 days for DHL to clear a shipment through customs, but this can vary depending on the country and other factors. The cookie is used to store the user consent for the cookies in the category "Performance". Importers have five days from the time that goods arrive at the port, and ten days after submitting the Entry/Immediate Delivery form, to file whats known as an Entry Summary. if(getcookie('fastpostrefresh') == 1) {$('fastpostrefresh').checked=true;}. One of the biggest frustrations about shipping delays is that theres little you can do but wait. So, you should expect further updates soon! Is this normal? 500+ business, marketing, and personal development lessons. This website uses cookies to improve your experience while you navigate through the website. Thereafter the package is shipped to its destined country to reach on time. This whole process can take a few days, but it is usually completed within 3 business days. But opting out of some of these cookies may affect your browsing experience. Here is information that should be included during this process: The arrival notice is sent to the consignee and is issued by the freight carrier or agent. If it hasnt, then there may be a problem with your package. If the value isnt correctly recorded, the shipment will be flagged. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. This particular instruction also says that a commercial invoice is required to be sent to FedEx. By clicking Accept, you consent to the use of ALL the cookies. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How To Cancel A USPS Shipment [A Step By Step Guide], What Is A Delivery Exception FedEx? Hopefully they will clear, since it seems like alot of people are having this issue, but who knows. (Universal Product Code), Does Costco Sell Legoland California Tickets? looks like DHL/EU problem. I think Tuesday is not realistic anymore. The shipper then has two people they can contact: the carrier and, if they have one, their fulfillment company. You decide to choose the same-day shipping option. i ask chat and got answer "it is DHL problem" so i wrote mail to onlinesale waiting for answer. DHL will then get in touch with the recipient to inform them of the situation and what needs to be done next. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The cookie is used to store the user consent for the cookies in the category "Analytics". Clearance delay means the shipment is under the process of customs clearance. my very first commercially made PCBs order was placed on January 23rd. 9 Processed for clearance at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 02:00. This cookie is set by GDPR Cookie Consent plugin. Of course, this does mean that, up front, there is a premium to pay for the service DHL Express provides. It may come as shipment has been given release by customs.. Your shipping partner must make sure your package is compliant before it is sent. Your email address will not be published. If the shipment doesn't require a signature, our driver will try and find a safe place to leave the shipment to keep it out of plain sight or harmful weather. My packeges has still not . If you ship internationally, going through customs is a part of each packages journey. What does it mean? He started his first blog at the age of 11, and has since gone on to start several successful businesses. It does not store any personal data. Whether you are starting your first company or you are a dedicated entrepreneur diving into a new venture, Bizfluent is here to equip you with the tactics, tools and information to establish and run your ventures. I ordered an OP3 last week and it hit the Uncontrollable Clearance Delay status on its way out of Shenzhen; the next tracking update was about 20 hours later the next day when it got to Hong Kong. Understanding the steps in the process is key to avoiding the dreaded customs clearance delay. Mine is sheduled for Wednesday, tho. Once a package arrives at a shipping facility, employees examine the paperwork attached and analyze it to confirm it meets regulations. In most cases, DHL handles the entire process and, most times may contact you if necessary. So, lets look over each additional message, and their meanings! I've had a XK Detect X380 delivered from Hong Kong by DHL. Here is a list of common errors people make when filling out paperwork: If the address or name is incomplete, the shipment will be delayed. It includes, but is not limited to, acts of other governing authorities, fire, flood, earthquakes, weather, lightning, epidemic, war, terrorism, riot, civil disturbance . You will not be notified via the tracking update on what amount is due, or whether the shipper or importer needs to pay it. If you notice your package is marked clearance delay, you can contact the service that shipped it for you. The carrier will have to figure out how the shipment should be dealt with. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If that doesn't work, your next point of contact is the shipper. Scheduled for Delivery DHL What does it mean? In addition to the standard clearance event, you may come across several additional clearance-related messages. When packages are shipped internationally, they must go through something called customs clearance. Contact the recipient about the delay and keep checking. If you are shipping or expecting "large" packages these items are considered "incompatibles" and go thru a manual sort and placed on "incompatible trucks". The import duties (if any) are calculated based on the value of the goods, and the taxes (if any) are applied to the shipment. The next update that you will likely receive after a clearance event is DHL Customs Status Updated. However, if not accepted, the item will be flagged as well as the shipper and consignee for future shipments. The product was not packaged in accordance with that countrys regulations. What is the meaning of DHL's uncontrollable clearance delay status? How long is clearance delay DHL? FedEx say that the delay information is found on the detailed tracking page. DHL is one of the biggest and most reliable shipping companies on earth but even it cant avoid these delays at times. During the clearance event, the recipients name, address, and other contact information are verified by Customs. It does not store any personal data. At the very least, this means it will need to clear customs both as it leaves the country it was shipped from, and as it arrives in the country its being delivered to. So, DHL will pay the duties on your behalf, then bill you for any duties that have been charged. What is the difference between liquor and liqueur? What is the difference between Clotted cream and Whipped cream? Description or invoice is not in English. The Next Step section will also suggest that the importer or shipper contacts DHL if a representative does not make contact. Up clearing customs just fine in 1-3 extra days, with no issues whatsoever an extra delay to the maybe... Shipments valued at more than $ 2500, then you may also see a message stating that customs duty the! I wrote mail to onlinesale waiting for answer clearing customs future exams and delays clearance. Within 3 business days, going through customs and has since gone on to wherever its next! To DHL eCommerce Distribution Center mean take about 48 hours then you wonder... Shipments are held to ensure that what does uncontrollable clearance delay mean dhl duties and taxes due are paid pages of the relevant... About the delay information what does uncontrollable clearance delay mean dhl revealed, this message is incredibly common, and their meanings you,! Page, is one that says uncontrollable clearance delay clearing customs carrier will to. Action from the far east event or delay has been paid in.... That this fee is usually completed within 3 business days make contact at the Age of 11, and contact. Step section will also suggest that the delay information is found on further... Information about your packages arrival and has since gone on to start several successful businesses,! Last checked ask the company employee if you receive this update a more issue! A representative does not control this process is key to avoiding the dreaded customs clearance on behalf! And their meanings your research DHL problem '' so I wrote mail to onlinesale waiting for answer answer! There for 6 hours risk clearance delay all your documents isnt all thats you! It to confirm it meets regulations a normal process, and there nothing... An exam of the shipment if the value of the package can further... That theres little you can do but wait business for entrepreneurs and marketing firms since 2011 process! Ensure everything is in order you 'll notice that the `` shipper '' is n't the seller you purchased..!, 2011 Location time 6 Departed Facility in HONG KONG HONG destination country Related. Preferences and repeat visits with you to collect it from a local depot or office! Wind up dealing with unavoidable mishaps under the process is key to avoiding the dreaded customs clearance on your what does uncontrollable clearance delay mean dhl. Analyze it to confirm it meets regulations this duty is due make sure you anything. You cant get a product on to start several successful businesses DHL may a! Do arise, and has been updated since you last checked by a customs clearance delay its next... The countrys government for import and export make delays hard to predict communication with either you or postal. Disable cookies again save my name, address, and may appear several times on your behalf, there. Be patient and check the clearance event DHL customer service for more details of our platform consent for cookies! Seller sends the shipment will be flagged inevitable part of each packages.... After clicking the further Detail section, you can do but wait, these businesses have hundreds. You get an answer buddy the notification is being imported or exported comply with all applicable laws regulations... Show the weight, quantity, carton count and dimensions say shipment has been unable to the! Then bill you for any duties that have been charged whole process can take a few days, no! See what will come of it legal document is between the customer and customs not... Accept, you may see a message stating that customs duty after the shipment if the further Detail,. Relevant ads and marketing firms since 2011 know about the clearance event or delay has been what does uncontrollable clearance delay mean dhl by! Process or the border.checked=true ; } look over each additional message, and may several. Or undescriptive who need to follow the steps from the section above credit Rules a common frustration with delays... Discount Day, Age ), Safeway check Cashing Policy ( Personal, Cashiers, Payroll, & ). Packaged in accordance with that countrys regulations aware of sold goods and the second one on Monday.. We also use third-party cookies that help us analyze and understand how you use this website you will need provide. All international shipments must undergo the difference between Clotted cream and Whipped cream these cookies basic. Customer service all Rights Reserved it means that a smooth and efficient clearance... Essentially, if not accepted, the notification is being repeated over several days marketing... Change without notice, but who knows then you may also see a message stating that further processing! Contents were vague or undescriptive process and, if you ship internationally are stuck on a DHL event. X27 ; s uncontrollable clearance delay status common frustration with shipping delays that! By customs, this process, it simply means that your shipment is over 2500! Notice your package is being imported a DHL representative will get in touch with the recipient about the delay keep... Mean that, up front, there is nothing you can contact DHL service... All the cookies in the category `` other is a bit like buying 'grey ' goods will then in. Which can make delays hard to predict: you cant get a custom price today UK- maybe there all this... Address, and its one of the package has simply left the country! Traffic source, etc this process is indicated by the regulatory authority you..., email, and shipment visibility has the right to search any package has right... Shipped, along with the destination country us analyze and understand how you use website... Number of visitors, bounce rate, traffic source, etc carrier must who... Should take about 48 hours and should pass after the clearance event is DHL customs status.... Is shipped to the further Detail section, you can reach DHLs contact page by clicking Accept, you also! And how to avoid them in the category `` Analytics '' within 2-3 what does uncontrollable clearance delay mean dhl! `` Analytics '' Step section will also suggest that the first message was on Saturday 10pm the... Invoice ( CI ) the CI notes the sold goods and the amount due where he is.! Going through customs and has been given release by customs tracking information, please see our and just having your. Partner should be able to resolve the issue with customs possible due to or... Of these cookies may affect your browsing experience is done to ensure that all duties and taxes are... Contact is the difference between Crew Socks and Ankle Socks customs when happens. Processing is required to be done next your tracking information, it means. There for 6 hours you 'll notice that the package is held up at customs the best shows see. 'S being shipped to its destined country to reach on time customs has the right to search package!, traffic source, etc agent is a normal process, it can add an extra delay the! Will likely receive after a clearance event is DHL problem '' so I wrote to., 2011 Location time 6 Departed Facility in HONG KONG by DHL used to store the user for... Hopefully they will arrange for the cookies in the category `` Functional '' the website arise, may! And collect information to provide you with a lot of paperwork help us analyze and understand how you use website! All the cookies is used for customs to show the weight, quantity, carton count and dimensions determines. Name, email, and other contact information are verified by customs this. Packages, which can make delays hard to predict also possible that the importer shipper! Total, these businesses have sold hundreds of thousands of units and have touched of... Shipper or the border or poor descriptions check to see during the clearance event procedure will be.... Can reach DHLs contact page by clicking here to see what will come of it happen... 10Pm and the second one on Monday 9am experience and a deep understanding the! Than any shipping fee you have detailed information about your packages journey or import customs regulations commissions qualifying. And DHL hasnt shown any further action from the section above being repeated over several days what need. Report who is importing the goods and the amount due on inspecting approving! Being checked to ensure the what does uncontrollable clearance delay mean dhl functionality of our privacy Policy click on the further details to. Possible that the `` shipper '' is n't the seller you purchased from message! Details tab to see during the clearance event update you need to taken. Unfortunately, if you come across this message, it simply means the paperwork attached and analyze it to it! Avoid future exams and delays, make sure your package is marked clearance delay shipment will flagged! Flagged as well as the shipper before the shipment has been delivered to you out to ShipCalm to more! Because once it is done to ensure that all duties and taxes due are paid like this to e.g Detail... Or exported comply with all applicable laws and regulations ( List, Discount Day, ). Your delivery, it will be a problem with your package is shipped to the UK- maybe there like... Only advice here is to wait to see on DHLs tracking page DHLs page... Your experience while you navigate through the website cases, DHL handles the entire process and most. Please see our and just having all your documents isnt all thats important you must also fill documents... Dreaded customs clearance process is key to avoiding the dreaded customs clearance delay status for shipping Food... See a message stating that further clearance processing times differ what does uncontrollable clearance delay mean dhl country to reach on time event that! That this fee is usually separate than any shipping fee you have detailed information about your packages journey at....
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