SmartHub is a convenient app that allows members to access their Wake Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and tablets. For details, contact your local member services representative. You will be notified that your service has been disconnected. Contact our office. Carolina Country Newsletter; Publications & Reports. 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Main Phone: (864) 446-2111 24/7 Repair Line: (864) 446-3111 Internet Technical Support: (888)-446 . If you choose to store your login information, any person who has access to your mobile device can access your account. (modify as needed for your registration process): Manage your account by calling 1-877-833-3661. Once your outstanding balance plus the minimum payment is made, your service will be reconnected within minutes. By enrolling in Auto Pay, you authorize [name] to withdraw funds from your selected account to pay your monthly bill on the due date. A key part of the cooperative difference is that you have a voice and a means to exercise it. If you choose to store your login information, any person who has access to your mobile device can access your account. View daily usage. Advanced Metering Infrastructure (AMI) Information, Tree Maintenance & Right of Way Information, A Message from Claverack about Alternative Energy, Click Here for the Latest News on Revolution Broadband. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. With SmartHub you can: Check your usage daily or even hourly Pay your bill anywhere and at any time Compare your usage month-to-month or year-to-year Report outages from your mobile device If you have multiple accounts, while you are setting the notification it will prompt you to indicate which account the notification is for. Pay your bill online. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! It is provided as an option for your convenience. CarolinaConnect is committed to bringing you the best internet access available at prices you can afford. Be the first to find out about new product launches and updates to existing products, new TV channel additions, Internet speed upgrades, technical updates, special offers and coupons, holiday hours, our exclusive TV 25 local programming, and more! All previous E-Bill users have been automatically registered and are ready to use SmartHub. Follow these instructions: With SmartHub, you view your usage data where and when you want to and you can manage your account right from your mobile device. To log in and manage your account pleaseclick here. Employment How do I set up stored payment methods, such as a credit card? On the website, the home page shows all of your accounts along with the amounts due for those accounts and links to other detailed information. Android (from the Google Play marketplace):Download Here Stop by our offices, call us or email us! No deposit. Verify payment amount and payment due date are correct. Youll also be able to see important notices with SmartHub. IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. When we upgraded our systems, all of those members who were previously enrolled in paperless billing were not able to be carried over, so while we understand its inconvenient, we do appreciate your understanding of having to enroll again. SmartHub will send you notifications about your account. Mail Payments to Lumbee River EMC PO Box 580208 Charlotte, NC 28258-0208 To create a new online account, click New User? 2023 Mid-Carolina Electric Cooperative, Inc. All Rights Reserved Since your bill stays the same, you can anticipate what you owe each month, allowing for streamlined budgeting. Select your issue or inquiry from the menu. Terms and Conditions | Privacy Policy. They also allow you to monitor and manage your kilowatt hour (kWh) use with graphs. Commercial. For a step-by-step tutorial on how to sign-up for SmartHub, download our handy guide by clicking here. Simply use your existing log-in information. Compare your usage month-to-month or year-to-year, View graphs showing how the weather affects usage. Enter required information, click Continue, and then click Save. SmartHub has several features that make managing your account as easy as possible. Notification can be sent by telephone call (Note: You will need your Customer Number, which you can find on your last bill.). Whiteville District Office. Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. Why did you make all these changes? Low-income households may qualify for monthly credit toward internet service. Major projects often provide scammers with opportunities to steal your personal information. The Web version allows you to register your accounts to receive notifications for account milestones, such as an approaching or a missed due date. GO. Contact us and speak to ourmember services department to learn how you can use our budget billing program. Purchasing Space Heaters and Space Heater Safety, Home Upgrades that Save Energy and Money All Year Long, Wake Electric Announces First Rate Increase in Seven Years, Pay their bill immediately with secure online payments, View monthly electricity usage and history, including daily and hourly kWh for all meters with AMI technology, View monthly electricity usage and history through the, Manage account information directly and track payment history from mobile devices or the web, Sign-up to receive notifications via email or text messaging concerning activity on their account, Contact our office to initiate various customer service requests. (803) 749-6500 866-934-6830 Report Outages. You can view your energy use on the website and app. Supply, NC 28462 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) You can view the status of your request or inquiry on the website. Therefore, any member interested in monitoring and lowering his or her electricity use could potentially benefit from the Advance Pay program. And with no contracts or hidden costs, home Wi-Fi access and unlimited data, we hope thats an offer to make you smile. On the go and in control. join the list see pricing explore features What People Are Saying Can't wait to connect! Locate your new account number (instructions below) and get registered! It is a payment portal which gives you the ability to make payments right from yourphone. SmartHub is our online account portal and smart phone and tablet app. 795 Ocean Hwy W (Hwy17) Supply, NC 28462 910-754-4391. Members can sign up for SmartHub via the login page. 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at lightning fast speeds, Connect to other smart devices, allowing you to use your home more intelligently and efficiently. Not only will you see your billing history, but youll be able to view your actual use. As soon as you log in, youll be able to view your billing history and make a payment with just a couple of clicks. SEC is hosting its next blood drive on April 6, 2023. Schedule your payments. Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm. What is SmartHub? You can also select the Make Payment button to view payment options for your accounts. There are no service interruptions reported at this time. Choose which contact method you would like to use. Yes. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. These enhancements are ways we can provide a higher level of member satisfaction for the majority of our members. will improve all aspects of how you engage with the online world. Check out the video demonstrations below. The budget bill only works if you pay your bill promptly every month. Search for and select the monthly bill you would like to review by clicking either the. How current is the account information in the app or website? Who is paying for all these changes? 233 Highway 28 Bypass Abbeville, SC 29620. Please have your account number ready when making a phone payment. Instead of receiving a paper or an electronic bill each month, usage is calculated daily. Do not close your browser or press the back button. Click the Settings icon in the lower right-hand corner. SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. GO. Youll be able to select how you want to be notified about your bill, including email and text messaging. Through the power of our fiber optic network. Read more about your eligibility for these federal benefit programs Affordable Connectivity Program and Lifeline. If you have already registered via the web portal, you will be able to log into the app immediately. What is Auto Pay and do I need to sign up for it? PURPA; Form 990 (Accessible through SmartHub) . Do I have to sign up or re-register for it? If using an existing stored payment method. OpenIdLogin Application. Report an outage online. No monthly bill. Click the Add New button. If you have previously received emails from [name] about your monthly bill being ready to pay online, your account number is provided in that email. Please allow adequate mailing time for your payment to reach Lumbee River EMC and be applied to your account. contact your local member services representative. On the app, select the Pay My Bill icon. Management Team Your Rights Because we are a co-op, one of our main concerns is making of members' lives easier. Do I have Luminet, Standard, Air, or Rural Service? 910-457-9808. Through the portal you can access your account, pay bills, update info., etc. Below is an interactive version of your monthly bill. Where to find your account number on your bill (pdf). Cemc.smarthub.coop.This domain provided by domains.coop at 2011-08-23T10:23:27.000Z (11 Years, 188 Days ago), expired at 2026-08-23T23:59:59.000Z (3 Years, 177 Days left). Once your account is switched to AdvancePay, it has to remain on the program for one year before it can be changed back to a regular monthly billed account. Select Market If funds in your account run out, your electrical service will be automatically disconnected. 800-842-5871 You can switch to an Advance Pay account even if you already have service with Santee Electric. Interested in learning more about how you can utilize all that SmartHub has to offer? What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. As times and needs change, we offer innovative ways for you to take control of your electric bill. Pay your bill, get payment history, check your usage and more anytime. The App version also includes a map option, allowing you to find and get directions to our office. 2023 Claverack Rural Electric Cooperative, Inc. All Rights Reserved. As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. Just as the electric co-ops brought power where it was needed in the 1930s, CarolinaConnect was formed to bridge the high-speed internet service gap that affects many electric co-op members today. iOS (iPhone, iPad, or iPod Touch):Download Here Loading West Carolina Tel SmartHub Application. From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Fiber optic cable allows us to transmit data at speeds that far surpass DSL, satellite plans, wireless, and cable modems. When you sign up, you have a number of ways to access and monitor your account information such as usage and balance status helping you to better understand what is using electricity on a daily basis so you can manage usage and make your money go further. New users should follow the registration prompts at theSmartHub website. Phone: (804) 333-3621. OpenIdLogin Application. OpenIdLogin Application. Its made on time, every time. 24/7 Bill Pay. Accept the Terms and Conditions then follow the instructions. Learn how to. If youre making a partial payment, tap the Pay Partial Amount, tap on the account and adjust the Pay Amount. Heres how to change your preference to participate in paperless billing: Want information on paperless billing, outage alerts and usage updates straight to your email or through SMS? Now you can manage your account like never before! BEMC Bylaws (Accessible through SmartHub), BEMC Board Meeting Minutes (Accessible through SmartHub). NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number. Now there is fiber. Report an outage Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 to get going. You can find your account number on a printed bill statement mailed to your residence or business. You put money into your Advance Pay account and as you use electricity, the cost of the usage will be deducted from your Advance Pay account balance daily. Prices you can utilize all that SmartHub has several features that make managing your account run out your... 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