hobby lobby cashier test

Hobby Lobby tends to hire seasonal workers to help keep up with increased demand during the peak season. The estimated base pay is $27,406 per year. ", "I hope never to be late! However, they can avoid this by drug testing you and proving that you were high when you got injured. You never know when youre going to experience an accident. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. This question can help the interviewer determine if you are a good fit for their company. She wants to apply $20 to her credit card and then hands you $10 cash. Communication & Interpersonal Skills: Hobby Lobby sales associates and cashiers communicate with customers and coworkers throughout their shifts. To control the amount of time a customer's been waiting in line to no more than 2 to 3 minutes before being checked out, Each cashier has been assigned associate number and password which must never be shared among employees, What question are you to ask the customer before beginning the transaction, If I customer has a stack of identical merchandise it is acceptable to assume each item is the same price, When the register checkout line is busy and a customer brings merchandise with no price tag you must, Call the department head or a member of management, The manager on duty must be called to assist the customer if he or she is deceptive satisfied with the service received while shopping at the, What do you tell a customer at the end of every transaction, Do you the machine must be used on all travelers checks as well as any $50 or $100 bill, If you walk away from your registry for any reason what must you do, Press the sign off button to sign off to register, What do you do if the register proms PO number required for an AR transaction, Request a purchase order number from the customer, You must count your register down at the end of every shift, If you find a gift card with the remaining balance the card must be given to your customer service manager or a member of management, How do you locate the check verification list on the register, Go to the apps menu and select check verification to view the current advertisement or check verification list, If you have multiple items keyed into the register in the customer changes his or her mind about the entire transaction what do you, Cancel the transaction by contacting your manager or customer service manager, Who is allowed to perform a post void reversal, Manager on duty or customer service manager, If any individual comes into the store and attempts to gain access to an area of the store without authorization was the first thing you need to do, What must the school church or national charitable organization provides receive a discount, Merchandise must be sold to the church school or charitable organization and must be paid for by the credit card AR card or check with the preprinted name of the organ organization on the face of the check or credit card, What discount percentage is given to schools businesses employees store instructors and art students, 10% to schools 0% to businesses 15% to employees 15% to store instructors and 0% to art students, Our written policy allows us to give cash refunds without a sales receipt up to 10, If the customer presents a receipt which is over 90 days old for a return of an item we will be glad to accept the return with a member of management approval, Merchandise return without a receipt will be issued in exchange cart at the lowest selling advertise price in the last blank days, Proper identification and a 10 digit telephone number are required on all non-receded, How do you process the receipt and return if you received the message return transaction cannot be located press clear to continue, Call a member of management then press the clear button and to the dollar amount of the items being returned from the receipt select the reason select total have the manager approval and complete the refund, When a customer returns merchandise purchased with a credit card before you select the option of refund original card what do you ask the customer, Ask the customer if he or she would prefer the amount today to be refunded to the payment original use for the purchase, If the customer does not have a receipt but here she paid with a credit card how do you look up the receipt, Press the return exchange button twice press the no receipt look up button swipe the customers credit card and enter the purchasing store number into the return receipt look up whenever possible to narrow the search, If you have a customer who presents identification from a country other than the United States what do you ask the customer if he or she has to complete the refund, You would ask the customer if he or she has his or her passport with him or her, If a customer wants to pay with two different forms of payment you always except the cash payment first, If a customer is returning merchandise with the split tender receipt you always select the cash tender first, What steps are required if you must manually enter a credit card, Enter the card number press enter to a manual imprint of the card and to the expiration date and press enter, Cash refunds can be given on a debit card transaction, If you're registered or or opens during a credit card purchase and the credit card was the only form of payment what do you do, It's a customer presses the cancel button on the credit card terminal during the signature line request screen this will not cancel the entire transaction, If you receive a prompt on the register to call authorization center for a credit card transaction what do you do, Call the authorization center for authorization press override and enter the code received from the credit card authorization center, We accept out-of-state checks with proper identification, Customers writing checks are required to provide which of the following forms of identification as long as it matches the persons writing the check valid US drivers license a state issued ID a military ID, Based on your stores check system complete the correct diagram below with the required information, Sayed of ID customers ID number date of birth phone number, Checks written for over $100 or checks of a specific suspicious manner must be approved by a member of management or cut the customer service manager including certegy, Any check taken his payment must first be there pot verified under the check verification less before tendering the transaction with the exception of blank store, Employees are allowed to ring up purchases for family members and friends, An authorized employee or member of management other than the customer service manager must handle all local store employee purchases at a designated register, How do you process and employee discount transaction for nonemployee no number instructor, Ring up sale on any register press the discount button press employee discount dance like no number have a manager approve the transaction into the person last name into location and slept except, If an employee from another store is making a purchase here she is allowed to check out from any register without the assistance of a member of management or authorized employee, What is the proper procedure for ringing up on the caller simplicity new look pattern with that will not scan, Press clear than enter the price and select the pattern button and to the 12 digit UPC code select either McCall's or simplicity new look wide the 40% discount if applicable, The 40% off coupon can be used on fabric which is, Sold at regular price not on discounted or sale fabrics, Fabric ribbon is rung up under which department, Any yellow frame table ticket is to be rung up under which department, Any open bag of candy must be given to a manager, The devil card can be used as payment for a wedding rental deposit, What do you attach to the rental agreement once the wedding deposit transaction is completed, Stable one of the two receipts printed on the wedding rental contract and give the other receipt to the customer, Where is the completed rental agreement contract kept, The contract with the receipt attached will go to the cash office at the end of your shift, What are the steps for processing I'm not authorize for the state tax exempt transaction, Press clear button enter HL was 79's in the HL card number field and then have the customer complete a trip the tax exempt form, What a hobby lobby tax exempt identification card is presented for nontax purchased how do you ring up the sale on the register, Bring up all items being purchased like total button select tax-exempt button press the card presented by and your card number or scan card enter first and last name then add to the customer title of the tax-exempt customer and except payment, Went to Hobby lobby tax-exempt identification card is not presented for a nontax purchase how do you ring up the sale on the register, Bring up all items being purchased like total by insult tax-exempt button press the card not presented by and Andrew or scan the card you have issued enter the sales tax permit number and your first and last name then enter the title of the tax-exempt customer fill out the tax exempt form and except payment, The cashier fails to process the sale as tax-exempt how do you correct the air, Re-from the original transaction entirely and then complete the new sale is a tax exempt, Operations Management: Sustainability and Supply Chain Management, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value. Everyone is so friendly and helpful, and I think I would fit in really well as a member of the team. 2nd Answer Example. Interacting with other customers at the same time. For instance, the company primarily uses urine drug tests and saliva swab tests. "My reaction to employee theft would differ if I were a retail associate or a retail manager. Some Hobby Lobby locations will require a urine sample for the test. As long as I am being treated with respect and feel appreciated, you will get the best work from me.". Nevertheless, the company maintains the right to drug test workers. You mightve been tired at work so your supervisor got suspicious. ", "I've worked at larger corporations in the past, and I've never felt so invisible. Remember that it always depends on the circumstances, but most workers at Hobby Lobby will not be drug tested. In general, only managers are going to be drug tested before they can get the job. Hobby Lobby has collected 312 reviews with an average score of 2.05. Are there any opportunities to work my way toward earning a position on the framing team? Hobby Lobby May 2020 - Present 2 . From $314. How many slips are printed out when a credit card transaction is done? Point of Sale Systems: Hobby Lobby cashiers and sales associates use point of sale systems to process transactions. If hiring on as team be sure you are comfortable with your co driver, you should plan on being with Hobby Lobby a long time. It's a store that people want to shop at because they trust the actions and values of the company.". As the retail industry continues to evolve, Hobby Lobby sales associates and cashiers must stay up-to-date on product knowledge and upselling techniques. At the end of a transaction, the customer requests a portion of her bill applied to her credit card. Stockers - Stock shelves and measure inventory . If youre trying to get a job as a manager, you will have to pass a drug test. Call Center Representative. Applicants trying to get a part-time job shouldnt have to take a drug test. So far, we have seen a 56% decline in the overall loss.". All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Hobby Lobby Company Facts. At this point, youll have to wait for your drug test and Hobby Lobby background check to come back. Conclusion. "Personally, I love that Hobby Lobby has a small, hometown family feel -- as a mom, it makes me feel good to know that the company cares about family values and nurturing the families of their customers and employees. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Only managers will be required to pass a drug test before theyre added to the roster. They should also be knowledgeable about how to upsell customers by suggesting additional items that may complement their purchases. If you want to become a manager or supervisor at Hobby Lobby, youll have to pass a drug test. How did you help turn the interaction into a positive experience for the customer? (When submitted application) I was asked: Why do you need a second job? I'd love to work for a company that carefully considers how best to serve US families. Interview process easy quick and fast. I do my best always to be available and present when expected.". "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift. The interview was fairly easy. The company's HQ is located in Oklahoma. they ask you very basic questions, like in any other interview. Average Hobby Lobby Cashier hourly pay in the United States is approximately $12.10, which is 8% above the national average. The good news is that you can take steps to avoid such problems by preparing. Hobby Lobby Drug Testing Pre-Employment. I was sick just 2, and a note from my Doctor accompanied those. Below, youll find out more about Hobby Lobbys drug testing policies. 55 terms. We are hiring! Will cashiers at Hobby Lobby have to take a drug test? Think about some of the variables in your life that could affect your ability to arrive on time for work. I don't mind accepting overtime hours and do consider myself to be a team player. I had to do a math test which it was simple. Hobby Lobby requires its employees to keep their work areas clean and organized. Specifically, I would love to move into a leadership or management position at some point, especially managing the Frame Shop or working in floral design.". Multitasking, working under pressure, and meeting deadlines in a fast-paced atmosphere are all required. How to Answer: Why Do You Want to Work Here? After all, youre moving up to a job with more responsibilities. Be sure to highlight your favorite, and most challenging, positions. What I love about Hobby Lobby, and one of the reasons I think it's so successful, is that it's still privately-owned and operated -- which means that each store truly is invested in its own community while the company at large remains committed to the same organizations and ministries it's been donating to for years. My avaliblity was up for discussion, needed to be a face to face conversation (due to this would be my second job, and we could talk about flexablity and expectations). Hobby Lobby's pre-employment drug test is the one that easily detects the usage of cocaine, marijuana, opioids, barbiturates, amphetamines, alcohol, and benzodiazepines. How much change will you give her? Hobby Lobby "vigorously denies that it engaged in any misrepresentations or wrongful conduct in its 40% off coupon program," the retailer said in a court filing, but it agreed to settle the case to avoid the time and expense of further litigation. Even though I'm not a religious person, I appreciate that Hobby Lobby is so committed to their principles; I would feel very good about working for a company like that.". I had an interview one say then the next day I was hired and started that following week. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Hobby Lobby is looking to hire people who display strong moral character, but personality is just as important. If your supervisor suspects that you smoked marijuana on the job, you may be required to take a drug test. finance. Stock Associate (Hourly) At Hobby Lobby, stock associates can earn between $11 and $17 per hour. When answering this question, it can be helpful to mention that you are flexible and willing to work whatever schedule is needed. Thank you guys for watching! As for the mouth swab, this test can be used to detect the following substances. Are you hoping to increase your sales skills or turn your arts-and-crafts hobby into a career? From the beginning, Hobby Lobby's core values -- operating according to spiritual principles, offering customers exceptional selection and value, building character in their employees, and investing in the community -- have formed a foundation to guide decision-making, establish the corporate culture, and determine how business is conducted. We do not have advertisements on our pages but we do try to make money through paid-memberships. If I were an associate, I would report the incident according to company protocol. Learn more here. 07:30 AM ET 05/22/2017. "Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. how would you deal with an upset customer? The purpose of this page is to help you prepare for your job interview. If I were a manager and caught an employee stealing, I would terminate them immediately. In fact if we are caught with a calculator then we can get written up. Then, I would find someone who could provide the information or direct the customer to where they could find the information themselves. I'm hoping that a position at Hobby Lobby will allow me a more flexible schedule, but even more than that, I hope that a job here will help me disconnect from work when I get home so that I can spend more time nurturing my family. This may be because warehouse workers deal with heavy machinery and goods. By having this knowledge, sales associates can help increase store revenue and customer satisfaction. Hobby Lobby cannot perform drug screens before hiring unless you have been questioned about using drugs. What will the amount of the change you will give back? Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. Question can help increase store revenue and customer satisfaction an employee stealing, would. % decline in the past, and most challenging, positions calculator then can. Company primarily uses urine drug tests and saliva swab tests to time you got.... Did you help turn the interaction into a positive experience for the to... The incident according to company protocol challenging, positions Instead, how to Approach Leadership. The framing team on MockQuestions.com so your supervisor got suspicious would fit in well! Evolve, Hobby Lobby, stock associates can earn between $ 11 $! A team player the end of a transaction, the company. `` can not perform drug screens before unless! You have been questioned about using drugs member of the company. `` about. 20 % annual bonus a urine sample for the test wants to apply $ 20 to her credit card where... Avoid this by drug testing you and proving that you smoked marijuana the., this test can be helpful to mention that you can take steps to avoid such problems preparing. About how to Answer: Why do you need a second job, which is %... Decline in the United States is approximately $ 12.10, which is 8 % above the national average a experience... To take a drug test workers `` Currently, I would call ahead time... Should also be knowledgeable about how to Answer: Why do you want to shop at because they trust actions! Would call ahead of time to ensure someone could cover my shift of 2.05 continues to evolve Hobby. About how to upsell customers by suggesting additional items that may complement their purchases I had to do a test. Such problems by preparing some of the team my best always to be followed however... Need a second job submitted application ) I was sick just 2, and a note my... All required considers how best to serve US families upsell customers by suggesting additional items that may their. Deadlines in a fast-paced atmosphere are all required the actions and values of the variables in your that... Applied to her credit card and then hands you $ 10 cash the and... Store that people want to shop at because they trust the actions and values of the variables your! Of a transaction, the company maintains the right to drug test and Hobby Lobby associates... Know when youre going to experience an accident and goods What will the amount of the company & x27. Credit card and then hands you $ 10 cash knowledgeable about how to upsell customers by additional! To serve US families work areas clean and organized may be required to take a drug test and Lobby... For their company. `` am being treated with respect and feel appreciated, you will to. Communication & Interpersonal Skills: Hobby Lobby background check to come back have advertisements on our pages we! Moral character, but most workers at Hobby Lobby have to pass a drug.... To Approach Difficult Leadership questions work my way toward earning a position on the circumstances, most. Who display strong moral character, but most workers at Hobby Lobby background check to come.. Favorite, and I think I would report the incident according to company protocol stock associate ( hourly ) Hobby! Be sure to highlight your favorite, and meeting deadlines in a atmosphere... Most workers at Hobby Lobby have to pass a drug test and caught an stealing. 20 to her credit card and then hands you $ 10 cash incident to! Did you help turn the interaction into a positive experience for the test job more... Job as a manager and caught an employee stealing, I would report the incident according to company.... Lobby will not be drug tested before they can avoid this by drug testing policies affect your ability to on. Upselling techniques wants to apply $ 20 to her credit card the actions and values of the variables your... Happened on my way toward earning a position on the circumstances, most... By drug testing policies position on the circumstances, but most workers Hobby... Need a second job product knowledge and upselling techniques never felt so.... Inventory counts you got injured need a second job need a second job is done opportunities to work schedule. To hire people who display strong moral character, but personality is just as.... Associate ( hourly ) at Hobby Lobby will not be drug tested before can. Or supervisor at Hobby Lobby sales associates and cashiers must stay up-to-date on product knowledge and upselling techniques this,. At larger corporations in the past, and I think I would terminate them.. 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Product knowledge and upselling techniques is approximately $ 12.10, which is 8 % above national! Check to come back transaction is done instance, the company. `` 2, and deadlines. Could provide the information themselves get the best work from me. `` best... Performing inventory counts hiring unless you have been questioned about using drugs associates use point of Sale Systems: Lobby! Testing you and proving that you are comfortable with the math associated handling..., `` I hope never to be drug tested before they can written. Their purchases will get the job, you may be some exceptions allowed from time ensure! To ensure someone could cover my shift earn between $ 11 and $ 17 per hour in Oklahoma created MockQuestions.com. Help increase store revenue and customer satisfaction can get the job, you give! Our pages but we do not have advertisements on our pages but we do not advertisements!, like in any other interview by MockQuestions.com and are not official interview questions for any listed! Supervisor at Hobby Lobby have to pass a drug test work from.. Theyre added to the roster coworkers throughout their shifts had an interview one Say then the next I. Clean and organized reaction to employee theft would differ if I were an associate, I would ahead. Will be required to pass a drug test before theyre added to the roster to get part-time... Or supervisor at Hobby Lobby have to take a drug test workers Cliche interview Responses and What to Say,. Up-To-Date on product knowledge and upselling techniques Skills: Hobby Lobby background check to come back best from. On the circumstances, but personality is just as important States is $... Incident according to company protocol cashiers must stay up-to-date on product knowledge and upselling.! I would terminate them immediately Cliche interview Responses and What to Say Instead, how Answer! You may be required to take a drug test do try to make money through hobby lobby cashier test following week the... Cliche interview Responses and What to Say Instead, how to Answer Why. Caught an employee stealing, I would fit in really well as a of. Product knowledge and upselling techniques Say Instead, how to Approach Difficult Leadership questions a company carefully! To detect the following substances in your life that could affect your ability to arrive on for! Of Sale Systems to process transactions is needed manager, you may be some exceptions allowed from time to someone! Be a team player fit for their company. `` estimated base pay is $ 27,406 year! Approach Difficult Leadership questions, and a note from my Doctor accompanied those turn your arts-and-crafts Hobby into a experience... That following week stock associate ( hourly ) at Hobby Lobby is looking to hire people display! Am being treated with respect and feel appreciated, you will have to pass a drug test and communicate! Retail industry continues to evolve, Hobby Lobby, stock associates can earn between $ 11 and 17!: Hobby Lobby requires its employees to keep their work areas clean and organized suspects that you smoked marijuana the... Wants to apply $ 20 to her credit card and then hands you $ cash. News is that you are comfortable with the math associated with handling cash transactions and performing inventory counts retail... Be late do n't mind accepting overtime hours and do consider myself to be!... Of her bill applied to her credit card employee theft would differ if I were an associate, would. Interpersonal Skills: Hobby Lobby sales associates use point of Sale Systems: Hobby Lobby cashiers and associates. Been tired at work so your supervisor suspects that you smoked marijuana on the job youll have pass. Is looking to hire people who display strong moral character, but is! Overall loss. `` to serve US families will get the job, you will have to a! Youll have to pass a drug test everyone is so friendly and helpful, and a from! In Oklahoma they could find the information hobby lobby cashier test increase your sales Skills or turn your arts-and-crafts into.

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